Programme information & website terms

1. Business and scope

This website and the Lean8 Ottawa programme are operated by Andrew Robert Trinder, a sole proprietor trading as ANDREW TRINDER COACHING, in Ottawa, Ontario, Canada.

These website terms describe the information published here and the application process. If you are accepted, you will receive a separate Coaching Services Agreement and an Informed Consent, Assumption of Risk and Liability Waiver before payment. Those signed documents contain the complete service, payment, cancellation and risk terms. If there is an inconsistency, the signed documents control to the extent permitted by law.

2. What Lean8 includes

Lean8 is an eight-week online coaching programme for adult men living in Ottawa or Orléans. It is designed around three strength workouts each week and includes a training programme adapted to the participant's experience, schedule and available equipment; practical nutrition guidance; weekly check-ins and personal feedback; local online group support; and weekly challenges.

Lean8 is not in-person personal training. Participants complete their workouts independently using the training app and communication channels identified during onboarding.

3. Eligibility and application

Applicants must be 18 or older, live in Ottawa or Orléans, and be willing to make the eight-week programme a genuine priority. An application is an invitation for Andrew to consider suitability; it is not an acceptance, contract, payment or reservation of a place.

Andrew personally reviews each application and aims to respond within 24 hours using the applicant's preferred contact method. Andrew may ask questions, request that exercise-readiness guidance be followed, decline an application, or place an applicant on a waiting list. A decision may consider safety, programme fit, available capacity and whether the applicant appears ready to participate.

4. Acceptance, agreement and payment

A place is secured only after Andrew has accepted the application, the required agreement and waiver have been completed, and the required payment has been received. The published price is C$199 plus 13% HST, for a total of C$224.87. Payment is processed by Stripe; payment-card information should not be sent by email, text or social media.

The agreement and Stripe checkout will present the applicable payment terms before purchase. Any legally required disclosures, cancellation rights or payment options form part of that contracting process.

5. Participant responsibilities

An accepted participant is expected to:

• provide accurate and reasonably complete information;
• complete the exercise-readiness and onboarding steps honestly and follow relevant professional guidance;
• complete three strength workouts each week where reasonably able;
• follow the nutrition guidance honestly and submit weekly check-ins;
• participate respectfully in the group and protect other participants' privacy; and
• stop an activity and seek appropriate medical assistance when there is pain, illness, injury or another safety concern.

6. Coaching boundaries

Lean8 provides general exercise programming, practical nutrition guidance, education, accountability and support. It does not provide medical diagnosis or treatment, physiotherapy, rehabilitation, psychotherapy, emergency services or medical nutrition therapy. It is not a substitute for advice from a physician or another qualified regulated professional.

Applicants and participants remain responsible for deciding whether to seek professional advice and for following the advice they receive. Emergency or urgent health concerns should be directed to the appropriate emergency service or healthcare provider, not through a Lean8 message channel.

7. Results and testimonials

Results shown on this website are genuine examples supplied with permission, but they are not promises or guarantees. Individual results depend on factors including starting point, health, circumstances, attendance, adherence and effort. No particular rate of weight loss, body-composition change, strength gain or other result is guaranteed.

8. Cancellations, refunds and statutory rights

The signed Coaching Services Agreement will set out the applicable cancellation and refund terms, including the documented medical withdrawal route. Nothing on this website or in the signed documents excludes or limits a consumer right that cannot lawfully be excluded or limited under Ontario law.

9. Website use and third-party services

Website information is provided to explain Lean8 and support an informed application. Reasonable efforts are made to keep it accurate, but typographical errors or temporary interruptions may occur. If a material detail changes before contracting, the updated detail will be disclosed before payment.

The application form, video, Instagram posts, electronic signature, payment and training app are provided through third-party services. Their availability and separate terms or privacy practices are outside Andrew Trinder Coaching's direct control.

10. Content and respectful use

Website and programme materials are provided for the accepted participant's personal use. They must not be copied, sold, published, shared with non-participants or used to coach another person without written permission. Participants must not share another participant's name, messages, images or personal information outside the group.

11. Governing law and contact

These website terms are governed by the laws of Ontario and the applicable federal laws of Canada, without limiting any mandatory consumer protection available to you.

Questions can be sent to andytrinder1@hotmail.co.uk or raised by telephone at 343-322-2643. These terms may be updated if the offer, website or legal requirements change. The current date will always appear at the top of this page.